333k0 Privacy Policy

1 Who We Are

333k0 ("we", "us", "the Company", or "the Platform") is an online casino and sports betting platform operated for players based in Bangladesh. The Platform offers live casino games, slots, jackpot titles, cricket betting, and other gaming services, all denominated in Bangladeshi Taka (BDT) and accessible in English.

333k0 acts as the data controller for the personal information you provide when registering, depositing, playing, or otherwise interacting with the Platform. As data controller, we are responsible for determining why and how your personal data is processed, and we are committed to processing it lawfully, fairly, and transparently in line with the principles set out in this Privacy Policy.

For any privacy-related enquiries, you may contact our Data Privacy team directly. Contact details are provided in Section 13 of this document. All correspondence should be in English and submitted via the live chat function or by email.

2 Personal Data We Collect

2.1 Information You Provide Directly

When you register an account, complete KYC verification, make deposits or withdrawals, or contact our support team, 333k0 collects the following categories of personal data:

• Identity data: Full legal name (as it appears on your Bangladesh National ID card or passport), date of birth, gender.
• Contact data: Mobile number registered in Bangladesh, email address, city of residence (e.g., Dhaka, Chittagong, Sylhet, Rajshahi, Khulna).
• Verification documents: Scanned copies or photographs of your Bangladesh National ID (NID) card, passport, or other government-issued identity document submitted during KYC.
• Financial data: bKash account number, Nagad account number, Rocket (DBBL) account number, bank account details (where applicable), transaction reference numbers, and deposit/withdrawal history denominated in BDT.
• Account credentials: Username and hashed password. We do not store your password in plain text under any circumstances.
• Communications data: Records of live chat conversations, support emails, and any written correspondence you submit to 333k0.

2.2 Information Collected Automatically

When you access the 333k0 Platform — whether via a web browser or mobile device — our systems automatically collect certain technical information, including:

• Device data: Device type, operating system version, browser type and version, screen resolution, and unique device identifiers.
• Network data: IP address, mobile network operator (e.g., Grameenphone, Robi, Banglalink, Teletalk), approximate geolocation derived from IP address.
• Usage data: Pages visited, game sessions started, bets placed, session start and end times (recorded in Bangladesh Standard Time, BST UTC+6), navigation paths, and feature interactions.
• Cookie data: Data stored via cookies and similar tracking technologies as detailed in Section 6.

2.3 Information from Third Parties

333k0 may receive limited personal data about you from third-party sources, including payment processors (bKash, Nagad, Rocket, Upay), identity verification service providers engaged for KYC purposes, and fraud prevention partners. Data received from these sources is used solely for the purposes described in Section 3 and is handled with the same level of care as data you provide directly.

3 How We Use Your Personal Data

333k0 uses the personal data we collect for the following clearly defined purposes. We do not use your data for any purpose that is incompatible with the purposes listed below without first obtaining your explicit consent:

Where we rely on legitimate interest as a legal basis, we have assessed that our interests do not override your fundamental rights and freedoms, particularly given the security and responsible gaming context in which such processing occurs.

4 Legal Basis for Processing

4.1 Contract Performance

The majority of personal data processed by 333k0 is necessary to provide the services you have contracted for when registering an account. This includes processing your deposits and withdrawals via bKash, Nagad, and Rocket, maintaining your account balance, and administering bonuses attached to your account. Without this processing, 333k0 would be unable to deliver its core services.

4.2 Legal Obligation

333k0 is required to collect and retain certain personal data to comply with applicable anti-money laundering (AML) obligations, responsible gaming requirements (including age verification and self-exclusion enforcement), and record-keeping requirements. KYC verification — including collection of NID or passport copies — falls within this category.

4.3 Legitimate Interest

333k0 processes certain technical and usage data on the basis of our legitimate interest in operating a secure, fair, and commercially viable gaming platform. This includes fraud detection, duplicate account identification, security monitoring, and aggregate platform analytics. We apply a proportionality test before relying on this basis and will not use it where your interests and rights override ours.

4.4 Consent

Where 333k0 processes your personal data for marketing communications — including promotional emails and SMS messages about new games, seasonal bonuses tied to events such as Eid, Pohela Boishakh, or BPL cricket tournaments — we will only do so on the basis of your freely given, specific, and informed consent, collected at the point of registration or via your account communication preferences. You may withdraw your consent at any time by updating your account preferences or by contacting support.

5 Data Sharing & Disclosure

5.1 Service Providers & Technology Partners

333k0 shares limited personal data with trusted third-party service providers who assist in operating the Platform. These include payment processors (bKash, Nagad, Rocket, Upay, Visa, Mastercard), KYC and identity verification providers, game technology studios (such as Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Spribe, and Ezugi), cloud hosting and infrastructure providers, and customer support technology platforms. All such third parties are bound by data processing agreements that restrict them from using your data for any purpose beyond the specific service they provide to 333k0.

5.2 We Do Not Sell Your Data

333k0 does not sell, rent, lease, or otherwise commercially transfer your personal data to any third party for their own independent marketing or commercial purposes. Your data is used exclusively to operate and improve the 333k0 Platform and to provide you with the services you have requested.

5.3 Legal Disclosures

333k0 may disclose your personal data to competent authorities or law enforcement agencies where required to do so by applicable law, court order, or regulatory direction. In such cases, we will disclose only the minimum data necessary to satisfy the legal requirement and will, where legally permissible, notify you of such disclosure in advance.

6 Cookies & Tracking Technologies

6.1 What Are Cookies

Cookies are small text files placed on your device when you visit the 333k0 Platform. They allow us to recognise your device on subsequent visits, remember your session state, and collect analytics data about how the Platform is used. 333k0 uses both session cookies (which expire when you close your browser) and persistent cookies (which remain on your device for a defined period).

6.2 Types of Cookies We Use

• Strictly necessary cookies: Required for core Platform functionality including authentication, session management, and security. These cannot be disabled without breaking the Platform.
• Performance & analytics cookies: Used to collect aggregate data about how players navigate the Platform, which games are most popular, and where technical errors occur. This data is used exclusively to improve Platform performance.
• Functional cookies: Store your language preference (English), display settings, and last-used payment method to improve your experience on return visits.
• Marketing cookies: Used only with your consent to deliver relevant promotional content about 333k0 games and offers. You may opt out at any time via your account preferences.

6.3 Managing Cookies

You may manage or disable non-essential cookies through your browser settings at any time. Please note that disabling strictly necessary cookies will prevent you from logging into your 333k0 account. Disabling analytics or functional cookies will not affect your ability to play games or process payments, but may reduce the quality of your experience on the Platform.

7 Data Retention

333k0 retains personal data for as long as is necessary to fulfil the purposes for which it was collected, subject to the following minimum retention periods:

• Account and transaction records: Retained for a minimum of five (5) years from the date of the last transaction, in line with anti-money laundering record-keeping obligations.
• KYC verification documents: Retained for a minimum of five (5) years from the date of submission, or longer if required by applicable law.
• Customer support communications: Retained for three (3) years from the date of the last interaction.
• Marketing consent records: Retained for as long as you maintain an active marketing consent, and for two (2) years after consent is withdrawn, as evidence of the consent history.
• Closed account data: Where an account is closed at the player's request or suspended by 333k0, core identity and transaction records are retained for the legally required minimum period before being securely deleted or anonymised.

When personal data is no longer required and the applicable retention period has expired, 333k0 will securely delete or irreversibly anonymise it so that it can no longer be attributed to you as an individual.

8 Data Security

333k0 implements a comprehensive set of technical and organisational security measures to protect your personal data against unauthorised access, accidental loss, destruction, or disclosure. Our security infrastructure includes, but is not limited to:

• TLS/SSL encryption for all data transmitted between your device and the 333k0 Platform, ensuring that your login credentials, payment data, and personal information are protected in transit.
• Encrypted storage of sensitive data at rest, including passwords (stored as salted hashes), NID documents, and financial account identifiers.
• Role-based access controls ensuring that 333k0 staff members can only access personal data that is strictly necessary for their role. Access to KYC documents, for example, is limited to a small number of verified compliance team members.
• Automated fraud detection systems that monitor account activity in real time for patterns indicative of account takeover, identity fraud, or payment fraud.
• Regular security assessments of Platform infrastructure and third-party integrations to identify and remediate vulnerabilities before they can be exploited.

9 Your Data Protection Rights

As a player on the 333k0 Platform, you have the following rights in relation to your personal data. To exercise any of these rights, please contact our Data Privacy team as described in Section 13. We will respond to all valid requests within 30 days of receipt.

10 Third-Party Links & Integrations

The 333k0 Platform integrates with third-party game providers and payment services as part of its core functionality. While 333k0 selects these partners carefully and requires them to maintain appropriate data protection standards, the Company is not responsible for the privacy practices of third-party organisations once data is transmitted to them for the purpose of delivering their service.

The 333k0 Platform does not contain links to unaffiliated third-party websites for advertising or general browsing purposes. All external integrations visible on the Platform (such as live game streams powered by Evolution Gaming or Ezugi, or payment widgets operated by bKash or Nagad) are directly related to the gaming and payment services provided to you as a 333k0 player. You should review the privacy policies of individual payment providers — including bKash, Nagad, Rocket, Visa, and Mastercard — separately, as their handling of your payment data is governed by their own policies rather than this document.

11 Children's Privacy

The 333k0 Platform is strictly for adults aged 21 years or older. The Company does not knowingly collect personal data from individuals under the age of 21. If we become aware that a registered account belongs to a person under 21, we will immediately suspend the account, delete all personal data associated with that account to the extent legally permissible, void any winnings, and return any verifiable deposits to the source payment method.

If you are a parent or guardian and believe that a minor in your care has registered an account on the 333k0 Platform, please contact our support team immediately via live chat or at [email protected]. We take all reports of underage access seriously and will act promptly to investigate and resolve any such case.

12 Changes to This Privacy Policy

333k0 reserves the right to update or replace this Privacy Policy at any time in response to changes in applicable law, our data processing practices, or the services offered on the Platform. When material changes are made, we will notify registered players via the email address on file and/or via a prominent notice on the Platform prior to the changes taking effect. The "Last Updated" date at the top of this document will be revised to reflect the date of the most recent version.

We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your personal data. Your continued use of the 333k0 Platform following the publication of any updated Privacy Policy constitutes your acknowledgment of the changes and your agreement to be bound by the revised terms.

13 Contact Us

If you have any questions, concerns, or requests relating to this Privacy Policy or the way 333k0 handles your personal data, please contact our Data Privacy team using the details below. All privacy-related correspondence must be submitted in English.

We aim to acknowledge all privacy-related requests within 48 hours and to resolve them fully within 30 calendar days. Where a request is complex or involves a high volume of data, we may extend this period by up to a further 30 days, in which case we will notify you of the extension and the reason for it within the initial 30-day window.